• I purchased boosters, but I didn’t receive them. •

Please contact billing@playsaga.com with the details.

We do not support physical boosters unless you physically own them.

Purchasing a physical booster code that is e-mailed to you from a third party site is not supported.

• Other Questions •

• What is SAGA?
• What is a persistent world?
• What is the setting of SAGA?
• Does SAGA have subscription fees?
• System Requirements
• How can I create a free account?
• Account Registration - What are the benefits of a registered account?
• Do I need a credit card to play SAGA?
• How do I buy/redeem booster packs?
• Can I trade troops with other players?
• Can other players attack me while I'm offline?
• Are the physical boosters that you buy in stores better than online boosters?
• What comes in a physical booster pack?
• How much is (troop/spell) worth?
• Are sites like Sagaunits.com and Sagatraders.com legit?
• My cards didn’t display when I redeemed them on the website!
• I purchased boosters, but I didn’t receive them.
• How do I capture buildings?
• I captured a building but it’s burning!
• Do I need to wait until buildings burn down to get full plunder?
• How do I gain more territory?
• I finished a territory quest, but where’s my new territory?
• I can click on a quest, but why can’t I accept it?
• I think I finished a quest, but there’s no portal!
• How do I add troops to a unit?
• Why does my unit only show 1/1 troops?
• How can my spells gain rank?
• Is there a limit to how high my units can level up?
• Help! My troops died! Are they gone forever?!?!?!?
• I tried to build a building, but it isn’t making progress.
• How long is a day in SAGA? Do I only get resources once a day?
• How can I gain more peasants?
• Why can’t I build Mana Shard Mines?
• How do I get a wilderness territory?
• Is there a limit to how high I can level up?
• Am I allowed to have more than one nation/account?
• Why can’t I see my cards? I *know* I’ve got more...
• Who are the people with -guide- or -saga- after their name?
• How can I contact SAGA about various issues?
• Is it possible to run SAGA in windowed mode?