• Reporting a bug •

11 October 2007

With Testing servers in place the Saga team has been able to locate many of the problems before they make it to the release version, which means that any bugs that creep up on the live servers were extremely difficult to track.

We need your help.

Please try all the new features as well as some of your old favorites. Should you encounter a problem you can help us immensely by following proper bug reporting procedures. A new post has been placed in the Beta forum explaining the procedures for submitting a bug report on the forums.

Please include at the top of your post your account name and your nation that had the issue.

When reporting a bug, please report the following:

Summary: Brief but clear summary of the problem. If possible note the version of the game it happened on so we don't get confused down the road.

Include after the brief summary these pieces where possible:

• If you crashed please copy the last 50 lines of your log.txt which is found in your saga directory

• Steps to reproduce the bug

• A description of what you were doing before and at the moment it happened

• Any strange or unique circumstances that happened prior to the problem

• The screen you were on when the problem occurred

• Crash during a loading bar - note which part of the bar it was on

• If it was loading/during/exiting a battle list the quest name/type

• How long you'd been playing before the problem

• What you think may have caused the problem (if you have an idea)

Thanks! Every bit helps!

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